yieldWerx provides a broad scope of professional services to ensure the success of your yield management solution implementation. From deployment services to onsite and online training, maintenance and customer support, the yieldWerx team provides solutions tailored for your company’s unique needs.
yieldWerx offers two levels of evaluation services. Basic evaluations include a needs assessment for your organization. Advanced evaluations include an enterprise-wide needs assessment, as well as advanced business process assessment and workflow analysis. For more information on evaluation services, contact [email protected].
Our global team of deployment professionals understands that each organization has unique needs. Whether your implementation requires integration with existing business management systems, or automating business rules, yieldWerx offers a full suite of solutions for cost-effective and efficient deployment of the yieldWerx Enterprise yield management system, including:
- Integration of data sources into the yieldWerx Enterprise platform
- yieldWerx Enterprise platform configuration and setup
- Installation and testing of additional platform modules
- Creation of standardized reports
yieldWerx provides training classes to support all levels of users throughout your organization, including power users, casual users and system administrators. Training is offered onsite and online, and through pre-recorded online tutorials. Your yieldWerx representative can help you choose the right training courses to fit the needs of individual yieldWerx Enterprise users throughout your organization.
Customer Support Portal
yieldWerx offers a customer support portal where customers may view product release notes, application notes, and FAQs.
yieldWerx offers a variety of customer support service plans. Customer support is available by email, phone and onsite. Your yieldWerx representative can help you choose the customer support service plan level that is right for your organization’s needs.